Privacy Policy

This policy explains how Wondervela collects, uses, discloses, and protects information when you visit our website, submit an inquiry, or communicate with us.

Information we collect

We collect information you provide directly — such as your name, phone number, email address, and anything you include in a message or inquiry — along with basic technical information like device type, browser, and general usage data.

How we use information

We use it to respond to your inquiry, schedule and manage appointments, provide and improve our services, send text messages only when you have separately opted in, and comply with our legal obligations.

Text messaging and mobile information

If you opt in to text messages, Wondervela may send recurring informational and marketing text messages about your property, your cash offer, and closing updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. SMS consent is optional and is not a condition of any purchase.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may revoke consent at any time by replying STOP to any message, or by contacting us at gio@wondervela.com. We will honor opt-out requests promptly.

When we share information

We may share information with vendors that operate services on our behalf (hosting, scheduling, email and message delivery, and professional advisers), and when required by law or to protect rights and safety. The mobile opt-in commitments above continue to apply.

Retention, security, and your choices

We retain information only as long as reasonably necessary and use reasonable safeguards, though no system is completely secure. You may request access, correction, or deletion of your information, and may opt out of text messages at any time by replying STOP.

Changes and contact

We may update this policy as our services or legal obligations change. Questions can be sent to gio@wondervela.com.